{"id":20,"date":"2021-04-08T06:50:42","date_gmt":"2021-04-08T06:50:42","guid":{"rendered":"https:\/\/radarelrha.wpengine.com\/?post_type=guides&#038;p=20"},"modified":"2023-02-22T13:52:19","modified_gmt":"2023-02-22T13:52:19","slug":"set-up-and-manage-an-online-reporting-group-using-signal-whatsapp","status":"publish","type":"guides","link":"https:\/\/build-reporter-network.onourradar.org\/es\/guides\/set-up-and-manage-an-online-reporting-group-using-signal-whatsapp\/","title":{"rendered":"Crear un grupo de chat para informar"},"content":{"rendered":"<h2><b>Resumen\u00a0<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Un grupo de reporteras en l\u00c3\u00adnea es una forma poderosa de gestionar la informaci\u00c3\u00b3n como parte de un proyecto de periodismo ciudadano. La creaci\u00c3\u00b3n de un canal abierto puede dar acceso a cualquier persona, en cualquier parte del mundo, para informar con herramientas muy sencillas, incluida la mensajer\u00c3\u00ada SMS.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Adem\u00c3\u00a1s de ser muy \u00c3\u00batiles para compartir contenidos multimedia como fotos, audio y v\u00c3\u00addeo, los grupos de reporteras en l\u00c3\u00adnea tambi\u00c3\u00a9n son estupendos para crear un sentimiento de comunidad entre reporteras que viven en diferentes lugares (\u00c2\u00a1o incluso continentes!), organizar debates, compartir actualizaciones de proyectos y permitir que los compa\u00c3\u00b1eros se apoyen y se conozcan entre s\u00c3\u00ad.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Esta gu\u00c3\u00ada te mostrar\u00c3\u00a1 c\u00c3\u00b3mo:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">crear un canal abierto en Whatsapp y Signal\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">mantener la comunidad conectad\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">las mejores pr\u00c3\u00a1cticas para gestionar los informes y la comunidad <\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2><b>Herramientas que necesitar\u00c3\u00a1s<\/b><\/h2>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">un smartphone y un ordenador\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">un blog o un sitio web para dar a conocer el n\u00c3\u00bamero de denuncia a la comunidad (consulte nuestra gu\u00c3\u00ada <\/span><span style=\"font-weight: 400;\">aqui.<\/span><span style=\"font-weight: 400;\"> para crear un sitio de WordPress)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">una base de datos para tus contactos y mensajes (Google Sheets)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">a file system for your media files (Google photos) <\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2><b>Paso a paso\u00a0<\/b><\/h2>\n<p>&nbsp;<\/p>\n<h3><b>Paso 1 - Instalar las aplicaciones<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Tanto Whatsapp como Signal son aplicaciones gratuitas y muy sencillas de instalar. Su uso principal es como aplicaci\u00c3\u00b3n m\u00c3\u00b3vil, pero tambi\u00c3\u00a9n tienen aplicaciones de escritorio que son una gran manera de enviar mensajes y gestionar las respuestas. Puedes encontrar los enlaces de descarga para ellas a continuaci\u00c3\u00b3n.<\/span><\/p>\n<p><a href=\"https:\/\/www.whatsapp.com\/download\"><b>Descargar Whatsapp<\/b><\/a><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/signal.org\/download\/\"><b>Descargar Signal\u00a0<\/b><\/a><\/p>\n<p><span style=\"font-weight: 400;\">Aunque son aplicaciones similares, hay diferencias importantes que hay que tener en cuenta:<\/span><\/p>\n<p><span style=\"text-decoration: underline;\"><strong>Ventajas de Whatsapp<\/strong><\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Es f\u00c3\u00a1cil de usar y se utiliza cada vez m\u00c3\u00a1s en todo el mundo <\/span><\/li>\n<\/ul>\n<p><span style=\"text-decoration: underline;\"><strong>Desventajas de Whatsapp<\/strong><\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">No puede acomodar a los usuarios sin conexi\u00c3\u00b3n (no hay mensajes SMS)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Pocas opciones de moderaci\u00c3\u00b3n de grupos (no se pueden ver los mensajes anteriores)\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Las destinatarias deben responder antes de poder enviarles otro mensaje<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Es propiedad de Facebook, por lo que la privacidad de los datos y la monetizaci\u00c3\u00b3n son motivo de preocupaci\u00c3\u00b3\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">El tama\u00c3\u00b1o del grupo est\u00c3\u00a1 limitado a 256 contactos <\/span><\/li>\n<\/ul>\n<p><span style=\"text-decoration: underline;\"><strong>Ventajas de Signal\u00a0<\/strong><\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Puede acomodar a los usuarios sin conexi\u00c3\u00b3n a trav\u00c3\u00a9s de mensajes SMS\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Mejor experiencia de grupo (ver mensajes anteriores)\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Gestionado por una organizaci\u00c3\u00b3n sin \u00c3\u00a1nimo de lucro con una misi\u00c3\u00b3n social\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Verdaderamente privado y no te rastrea ni vende tus datos<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">El l\u00c3\u00admite de tama\u00c3\u00b1o del grupo es de 1000 contactos\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"text-decoration: underline;\"><strong>Desventajas de Signal\u00a0<\/strong><\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">No es muy conocida ni utilizada en comparaci\u00c3\u00b3n con Whatsapp, lo que puede provocar un descenso en las respuestas, ya que las usuarias no est\u00c3\u00a1n dispuestas a instalar otra aplicaci\u00c3\u00b3n<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">With these in mind, let&#8217;s continue to the next steps on how to set-up and manage the groups<\/span><\/p>\n<h3><\/h3>\n<p>&nbsp;<\/p>\n<h3><b>Paso 2 - Crear un nuevo grupo\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Una vez que hayas instalado las aplicaciones, puedes <\/span><b>crear un nuevo grupo<\/b><span style=\"font-weight: 400;\"> y a\u00c3\u00b1adir contactos de tu agenda. Aseg\u00c3\u00barate de que tienes a todas las personas que quieres a\u00c3\u00b1adir guardadas en tu tel\u00c3\u00a9fono como contactos. Aqu\u00c3\u00ad hemos dado enlaces a gu\u00c3\u00adas detalladas sobre c\u00c3\u00b3mo configurar tus grupos:\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/faq.whatsapp.com\/iphone\/chats\/how-to-create-and-invite-into-a-group\/?lang=en\"><b>Crear un grupo en Whatsapp<\/b><\/a><\/p>\n<p><a href=\"https:\/\/support.signal.org\/hc\/en-us\/articles\/360007319331-Group-chats\"><b>Crear un grupo en Signal<\/b><\/a><\/p>\n<p><span style=\"font-weight: 400;\">Como creador del grupo, ser\u00c3\u00a1s la <\/span><b>administradora<\/b><span style=\"font-weight: 400;\"> y tendr\u00c3\u00a1s el control para a\u00c3\u00b1adir y eliminar contactos. Algunas caracter\u00c3\u00adsticas b\u00c3\u00a1sicas que debes a\u00c3\u00b1adir a tu grupo son\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">un <\/span><b>nombre<\/b><span style=\"font-weight: 400;\"> que represente claramente a la organizaci\u00c3\u00b3n<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">una <\/span><b>imagen de perfil<\/b><span style=\"font-weight: 400;\"> con el logotipo\/identidad de tu organizaci\u00c3\u00b3n\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">una breve <\/span><b>descripci\u00c3\u00b3n<\/b><span style=\"font-weight: 400;\"> del grupo con directrices\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">When adding contacts to a group, it&#8217;s important that members are aware of the purpose of the group and rules from the start. With many members joining, your role as Admin is to ensure the group runs well.<\/span><\/p>\n<h3><\/h3>\n<p>&nbsp;<\/p>\n<h3><b>Paso 3 - Gesti\u00c3\u00b3n del grupo\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Como administradora del grupo, tus responsabilidades son a\u00c3\u00b1adir nuevos participantes y moderar el grupo. A medida que el grupo crezca, contar con unas buenas normas ser\u00c3\u00a1 de gran ayuda. A continuaci\u00c3\u00b3n te damos algunos consejos:\u00a0<\/span><\/p>\n<p><b>A\u00c3\u00b1adir nuevos participantes<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Puedes a\u00c3\u00b1adir participantes manualmente o <\/span><b>compartir un enlace de invitaci\u00c3\u00b3n<\/b><span style=\"font-weight: 400;\"> en l\u00c3\u00adnea para que los participantes se unan por s\u00c3\u00ad mismos.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">El proceso <\/span><b>de incorporaci\u00c3\u00b3n de nuevos participantes debe ser sencillo.<\/b><span style=\"font-weight: 400;\">. When you&#8217;ve added a new contact to the group, send them a private message including<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Las normas del grupo<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Un aviso para que se presente a las dem\u00c3\u00a1s participantes del grupo<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tu proceso de informaci\u00c3\u00b3n\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Si necesitas recopilar informaci\u00c3\u00b3n sobre alguien antes de que se una al grupo, puedes crear una encuesta gratuita de <\/span><b>Google o Typeform<\/b><span style=\"font-weight: 400;\"> para que las nuevas participantes la apliquen antes de invitarlos\u00a0<\/span><\/p>\n<p><b>Moderaci\u00c3\u00b3n del grupo<\/b><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Para que un grupo funcione bien, debe tener un enfoque claro sobre un tema claro e instrucciones claras sobre c\u00c3\u00b3mo presentar informes. Como administradora, debes mantener el grupo dentro del tema, de lo contrario, las participantes podr\u00c3\u00adan dejar de participar o abandonar el grupo por completo.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Algunas partes que impiden que un grupo funcione bien son:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Las conversaciones personales en el chat principal<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Conversaciones fuera de tema\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Demasiados mensajes peque\u00c3\u00b1os y de poca informaci\u00c3\u00b3n<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ausencia de moderaci\u00c3\u00b3n por parte de los administradores<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u00c2\u00a1Aseg\u00c3\u00barate de que el grupo sea \u00c3\u00batil para las participantes!\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In the next section, we&#8217;ll look at some best practices in the reporting process. <\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><b>Paso 4 - Gestionar y apoyar el proceso de elaboraci\u00c3\u00b3n de informes\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">As the lead of the group, you also have responsibilities to ensure that the group reporting is clear and effective.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Debes asegurarte de que los informes contengan toda la informaci\u00c3\u00b3n que necesitas para actuar, lo que puede incluir <\/span><b>horas, fechas, nombres, lugares y grabaciones de v\u00c3\u00addeo o audio.<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Tambi\u00c3\u00a9n debes contar con procesos para acusar recibo de los informes, retroalimentar y hacer preguntas de seguimiento una vez recibido el informe inicial.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As the lead of the group, you should:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">crear un formato est\u00c3\u00a1ndar para la presentaci\u00c3\u00b3n de informes en el grupo<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">responder y acusar recibo de los informes cuando se reciban\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">registrar y recopilar los informes en una base de datos o sistema de archivo\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">mantener el grupo activo y actualizado\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">pedir informes al grupo cuando \u00c3\u00a9ste est\u00c3\u00a9 inactivo\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">realizar regularmente copias de seguridad de los datos del grup <\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3><\/h3>\n<p>&nbsp;<\/p>\n<h3><b>Paso 5 - Ampliar e innovar para el futuro\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">A medida que la comunidad crezca, es posible que desees ampliar su capacidad para gestionar m\u00c3\u00a1s mensajes entrantes mediante:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">a\u00c3\u00b1adiendo e incorporando nuevas moderadoras\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">creando nuevos grupos por temas o ubicaci\u00c3\u00b3n<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">crear una cuenta en las redes sociales para compartir historias y experiencias del grupo<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Actualizaciones de mensajes masivos y llamadas a la acci\u00c3\u00b3n\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">creando canales en otras plataformas como Facebook\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">innovating through tech with virtual numbers and chatbots (see <a href=\"https:\/\/build-reporter-network.onourradar.org\/es\/guides\/ejecutar-una-puerta-de-acceso-movil-para-participacion-comunitaria\/\">aqui.<\/a> for our <\/span><span style=\"font-weight: 400;\">guia<\/span><span style=\"font-weight: 400;\"> sobre la creaci\u00c3\u00b3n de un n\u00c3\u00bamero local para informar)<\/span><\/li>\n<\/ul>","protected":false},"featured_media":26,"comment_status":"open","ping_status":"open","template":"","meta":[],"categories":[],"tags":[],"class_list":["post-20","guides","type-guides","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.9 - 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